Welcome to Shuddh Mithaas. These Terms and Conditions (“Terms of Use”) govern your access to and use of our website and services. By using our website, you agree to be bound by these Terms. Please read them carefully.

Services Overview

As part of the registration process on our website, Shuddh Mithaas may collect the following personally identifiable information:

  • Name (first and last)

  • Alternate email address

  • Mobile number and contact details

  • Postal code

  • Demographic profile (age, gender, occupation, education, address, etc.)

  • Browsing data (pages visited, links clicked, frequency of visits, etc.)

Eligibility

Services are currently available only in select geographies across India. Individuals "incompetent to contract" under the Indian Contract Act, 1872 (including undischarged insolvents, etc.) are not eligible to use the site.

  • If you are a minor (under 18 but at least 13), you may use the site only under supervision of a parent/legal guardian.

  • Parents or guardians can transact on behalf of minors if they are registered users.

  • Products meant for adult consumption are not available for purchase by minors.

License & Site Access

Shuddh Mithaas grants you a limited, non-transferable, revocable license to access and use the website for personal use. You may not:

  • Download (except page caching) or modify any portion of the website without written consent

  • Resell or commercially use the site or its contents

  • Copy product listings or pricing for commercial use

  • Use data mining, bots, or similar tools

Any unauthorized use immediately terminates your license to access the website.

Account & Registration Obligations

All users must register and log in to place orders. You are responsible for maintaining accurate and updated account information to ensure successful order processing and communication.

Pricing

Products will be sold at MRP unless stated otherwise. Prices at the time of order will be the prices charged at delivery.

  • Some commodities (e.g., fresh food) may fluctuate daily.

  • If prices change by the delivery date, additional charges or refunds will be applied accordingly.

You Agree and Confirm That:

  • In case of non-delivery due to incorrect information provided by you, re-delivery costs will be charged to you.

  • You will use our services only for lawful purposes, complying with all applicable laws and regulations.

  • You will provide authentic and accurate information at all times.

  • We reserve the right to verify and validate any information. Inaccurate data may result in registration rejection or account termination.

  • You will use your own judgment when transacting on the site.

  • The delivery address provided is accurate and complete.

  • You will review product descriptions carefully before ordering.

Prohibited Uses

You may not use the site to:

  • Share unlawful, abusive, defamatory, or offensive content

  • Promote illegal conduct or breach any law

  • Gain unauthorized access to systems

  • Disrupt service for others

  • Violate copyright laws

  • Store or transmit illegal or protected material without rights

Colours

We have tried to accurately display product colours on our website. However, the colours you see depend on your device and may differ slightly.

Modification of Terms

Shuddh Mithaas reserves the right to modify these Terms at any time, without prior notice. Continued use of the site implies your acceptance of any updated Terms.

You are encouraged to review the Terms periodically.

Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

  • All disputes will be subject to Gurgaon jurisdiction (or specify your local jurisdiction if not Gurgaon).

  • Disputes will be referred to arbitration, governed by the Arbitration and Conciliation Act, 1996, with the arbitrator appointed by Shuddh Mithaas.

  • The arbitration will take place in [City, e.g., Gurgaon or your base city].

Reviews, Feedback & Submissions

All submissions (reviews, comments, suggestions, etc.) provided to the site shall become the property of Shuddh Mithaas.

We reserve the right to:

  • Use, reproduce, display, and distribute such submissions without compensation.

  • Edit or remove comments deemed inappropriate, offensive, or in violation of laws.

By submitting content, you confirm it:

  • Does not infringe on third-party rights (copyright, trademark, etc.)

  • Is not libelous, threatening, or obscene

  • Does not include spam, chain letters, political campaigning, or viruses

Copyright & Trademark

All content on the site — including images, text, product designs, logos, videos, and software — is the property of Shuddh Mithaas, its affiliates, or licensors, and is protected by Indian and international intellectual property laws.

You may not:

  • Copy, reproduce, modify, or use content for commercial purposes without permission

  • Use trademarks or design elements without express written consent

Objectionable Material

By using this site, you understand you may encounter content that could be considered offensive or inappropriate. You agree to use the website at your own risk, and Shuddh Mithaas will not be held liable for such content under any circumstances.

Indemnity

You agree to indemnify and hold harmless Shuddh Mithaas, its employees, officers, agents, and affiliates from:

  • Any third-party claims

  • Losses, damages, costs, and legal fees

  • Arising from your use or misuse of the site, or breach of these Terms

Termination

This agreement is effective unless terminated by you or Shuddh Mithaas.

We reserve the right to:

  • Terminate your access to the site at any time, without notice

  • Cancel or refuse service at our discretion

  • Delete or deactivate your account

Upon termination, you must destroy all downloaded materials and cease use of the website. You will still be liable for payments due on confirmed orders.